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Chad Mills

Author - Chad

Artificial Intelligence: fighting coronavirus behind the scenes

Artificial Intelligence is playing a critical role in the fight against coronavirus, though it can be hard to understand how exactly it’s contributing in our world full of sensational headlines. I’ll help to cut through this noise. But first, what are others saying? Some stories claim AI is going to completely solve the problem, with headlines...

Worried someone is reading your email? Tradeoffs in using data to improve services

Big tech firms face intense scrutiny about how much data they collect and how they respect user privacy when using the data. Data drives much of the value of the services we use. There are important trade-offs involved in how companies can best provide valuable services while respecting privacy. Within artificial intelligence, the machine learning...

AI’s biggest strength is classifying things. Humans are better at it.

Classification is the problem in AI that computers are best at solving. It’s used by billions of people in everday life, including for: spam filtering, fraud detection, and even to unlock your iPhone with Face ID. When you hear the term “classification,” though, the first thing that may come to mind is some complex system for organizing...

AI Expert Says: Cybercrime Solution is Government, Not AI

Cybercrime is growing at an alarming rate, and artificial intelligence is supposed to be the solution. This isn’t good enough. Broader, the private security industry isn’t even enough to solve this problem. AI produced by private companies will help, but it has major blindspots such as targeted, high-value attacks. Ignoring structural, government...

How Are Fake Accounts Stopped Before Being Reported?

Disclaimer: While I previously led a data science team at Facebook and led the AI efforts to identify fake and hacked accounts at Microsoft, I am not representing these companies and speak only for myself. Facebook’s Transparency Report reveals that Facebook takes down billions of fake accounts each quarter. In the first quarter of 2019, Facebook...

Making AI Algorithms Less Sexist

gender bias race

Artificial intelligence algorithms, which are based on statistics, make mistakes. Since they accomplish things that wouldn’t otherwise be possible, we tolerate these errors. Most people wouldn’t want a human being reviewing every email sent to Gmail to determine whether or not it’s spam. That would be pretty creepy. But even if having a perfect...